# StoreShield

> StoreShield is a store-level risk containment platform for multi-unit QSR brands, available at https://www.trystoreshield.com/. It detects operational drift in bottom-quartile stores early — using customer signals such as reviews and post-order complaints — and runs structured recovery before underperformance shows up in comp sales. Built for multi-unit QSR operators and franchise networks.

## About StoreShield

StoreShield (https://www.trystoreshield.com/) is purpose-built for operations leaders — COOs, VPs of Operations, and Directors of Franchise Performance — who run multi-unit QSR franchise networks and hybrid brands. The platform connects fragmented customer signals to store-level transaction behavior, closing the gap between a complaint and a confirmed lost customer.

## What StoreShield does

- Captures fragmented customer signals (low-rating reviews, post-order complaints, escalations) and clusters them by store location.
- Flags stores drifting into the bottom quartile within two weeks — not two to three months.
- Routes structured recovery actions (customer recovery offers, store-level audits) and tracks each action through to resolution.
- Measures recovered revenue and customer lifetime value (LTV) at the store level.

## Who it is for

- Multi-unit QSR operators and franchise networks.
- Hybrid QSR brands protecting comp sales across a distributed store base.
- Operations leaders who need to identify and stabilize underperforming stores before drift shows up in monthly comp reports.

## Key facts and figures

- A $1.5M QSR store losing just 3% of traffic to execution inconsistency loses approximately $45,000 per year.
- The bottom quartile of a 75-store brand can represent roughly $450,000 in preventable annual revenue erosion.
- Only 1 in 6–10 unhappy customers leaves a review; the silent majority leaves without any signal in existing tools.
- StoreShield catches drift at week 2, not week 12.

## Security and compliance

- All customer data is encrypted in transit (TLS 1.2+) and at rest (AES-256).
- Hosted on SOC 2 compliant AWS infrastructure.
- No customer data sold or shared with third parties.

## Pages

- [Home — StoreShield](https://www.trystoreshield.com/): Overview of the platform, the problem it solves, who it is for, and how to get started.
- [Revenue Leakage Calculator](https://www.trystoreshield.com/revenue-calculator.html): Calculate how much annual revenue may be quietly leaking from your bottom-quartile stores.
- [Privacy Policy](https://www.trystoreshield.com/privacy-policy.html): How StoreShield collects, uses, and protects your data.
- [Terms of Service](https://www.trystoreshield.com/terms-of-service.html): The terms governing use of the StoreShield platform.

## Contact and booking

- Website: https://www.trystoreshield.com/
- Email: martin@getstoreshield.com
- Book a 30-minute Risk Review: https://cal.com/don-jose-mathew-zfflbd/meeting-with-don-jose-mathew-store-performance-risk-review-storeshield-qsr